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Privacy Policy

Here at Anchor Audio Warehouse we value the trust you have placed in us and recognize & respect your privacy and thereby treat your personal information with a high level of security and privacy to ensure that your personal information and transactions with us are kept confidential. We are committed to protecting your privacy and using the information you share with us responsibly. Our Privacy Statement describes the information we collect about you, as well as why and how we use it. We also explain the choices you can make about how we collect and use your information. We do not:

  • Give out your credit card, debit, or checking information.
  • Disclose or sell our customer's email addresses or personal information to outside parties except as described herein.
  • Give out or disclose information about what you as an individual purchase to anyone except employees or our contracted reputable third parties who use this information to process your order or for our internal analysis, marketing, and reporting.

What information do we collect?

We collect information you provide when you join our mailing list, place an order, communicate to us via email, mail, or telephone, or participate in another site feature. When ordering we may ask you for your name, email address, postal address, phone number, credit card information or other payment information. We collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our websites. We may maintain a record of your purchases and we also may acquire names and mailing addresses for select mailings from third parties. On occasion, we may combine information you provide with other demographic information available to us.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, request a catalogue, or use certain other site features in the following ways:

  • To process your order and to answer your questions about the status of your order.
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To administer a contest, promotion, survey or other site feature.
  • If you have joined our email list, we may send you periodic emails about Anchor Audio Warehouse merchandise, services and promotions. If you would no longer like to receive promotional emails from us, please contact us.
  • We may use information about your product interests and purchases to help us improve your shopping experience. If you request a catalog from us or if you purchase from us online or over the phone, you have the option to request marketing materials from us, and we may send you notices about our merchandise, services and promotions through the mail.
  • We may also send you emails to help us learn more about your shopping preferences.

How do we protect visitor information?

The safety of your credit card information is important to us, and we have taken measures to protect the security of your online order transaction.

Anchor Audio Warehouse uses Secure Sockets Layer (SSL) technology with 128-bit encryption to keep your online order information safe. SSL translates sensitive data into scrambled code so that it can be securely transmitted between our web site and your web browser. SSL offers the highest level of encryption supported by commercial web browsers. It is an industry-standard security measure that helps prevent criminals from viewing customers' private information and to protect all Yahoo! Merchant Solutions transactions. SSL technology encrypts your credit card number, order information and personal information before it is transmitted to protect it from being decoded by anyone other than Anchor Audio Warehouse.

Once you enter the checkout page, your computer will begin communicating with our server in secure mode. You can determine the security of your connection by looking at the bottom of your Internet browser window after you have accessed our website-SSL technology is active if there is a solid key or a closed lock. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".

Some versions of browsers and some firewalls do not permit communication through secure servers. If you cannot access the secure server for any reason, you can place your order by calling 1-800-772-1605. While we implement the above and other security measures to protect your information, please note that no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure.

What are Cookies?

Cookies are small files and bits of information that a site or its service provider automatically transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Anchor Audio Warehouse uses cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies do not contain any personally identifiable information, such as your name, address or any financial information on your computer.

We may contract with reputable third parties to assist us in better understanding our site visitors and effectiveness of our advertisements. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. These third parties may, however, use cookies on your computer.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies in your Internet browser. In order to disable cookies, please consult your browser's help section for instructions. If you turn off cookies, however, you will not be able to access some of its features or purchase from our website or access some of its features, as we will not be able to track your online order.

Do we disclose the information we collect to outside parties?

To respect your privacy, Anchor Audio Warehouse does not sell, trade, or otherwise transfer to third parties your personal information you provide to us online unless we provide you with advance notice. Anchor Audio Warehouse only shares information about our customers with reputable third parties to provide better service to you. These services may include maintaining and managing customer information, providing customer services, taking and fulfilling orders and communicating effectively with our customers. We do not authorize those third parties to make any other use of your information or to send you unsolicited email. We may share aggregated statistical or demographic information about you with third party companies in a manner that does not reveal your personal identity.

When Anchor Audio Warehouse conducts promotions, surveys or joins with other companies to do so, clients who choose to participate may be asked to provide personal information. Anchor Audio Warehouse and the other participating companies may use this information for such purposes as notifying winners and fulfilling promotional obligations, and may also cross reference customer databases to identify common customers. Information from these activities may be used to explore future promotional opportunities or fulfill contractual obligations. Even if you have chosen not to receive email or postal mail from Anchor Audio Warehouse prior to your participation in a promotion or survey, you may still receive information from Anchor Audio Warehouse in connection with such activity if you participate in it. You may choose not to participate in promotions or surveys if you do not wish to receive information from Anchor Audio Warehouse or share your information with Anchor Audio Warehouse and the other companies sponsoring such activities.

If you are visiting Anchor Audio Warehouse through a link from another website or search engine, information about your visit to Anchor Audio Warehouse may be collected by the provider of the other website or search engine. We encourage you to review the privacy policies of these other websites or search engines. You may avoid disclosing your information to these other websites or search engines by entering Anchor Audio Warehouse directly into the address field of your Internet browser.

How to remove or modify information you have provided to us?

To modify your email subscriptions, please send an email to Customer Service at customerservice@anchoraudiowarehouse.com, or by calling 1-800-772-1605. Please be sure to include or have ready your full name, address, phone number and email address. If you would prefer not to receive our emails and/or mailings just let us know, we will be happy to remove you from our list. If you have received an email from Anchor Audio Warehouse, you may reply with the word "unsubscribe" in the subject line. You may also contact us as follows:

Mail: AnchorAudioWarehouse.com
c/o KDI, Inc.
562 Route 17M, Suite 1
Monroe, NY 10950

Please include your name and address as it appears on the email or postal mail you received from us and indicate "Do not contact me by email or mail."

Your request may take up to 10 business days to process, and you may receive email or postal mail in the meantime. Your removal request, along with your name and address will be stored in a "do not contact" file to ensure that we can honor your request. Please note that if you make subsequent purchases from our website, we will confirm your order by email, and we may need to contact you by phone, email, or postal mail with other questions regarding your order. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

To provide you with an enhanced shopping experience, we may include third party links on our site. These linked sites have separate and independent privacy policies, which you should review. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites including if a specific link does not work.

Changes to our Privacy Policy

Anchor Audio Warehouse may update our Privacy Policy from time to time without notice. When changes are made they will be posted here. Please check this section from time to time, because by visiting our website, you agree to accept any such changes to these policies. Except as otherwise mentioned herein, this Privacy Statement only addresses the use and disclosure of information we collect from you on our website.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our privacy policy.